Site Access & Content
Site Traffic
Site Hosting & Reliability Questions
Domain/Email Questions
Listing Questions
Questions about RE Agent Link
Site Purchasing Questions
Site Access & Content
How do I access my
website to make changes, update listings, etc?
We provide you with a log-in to your Administration Area. Once
you log-in to your Administration Area, you will have access
to edit your site, update content, check email and much more.
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Can I edit my web site?
We offer an easy to use Administration Area that enables you
to edit your site. You may change the text on some pages.
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How many pages do I
get with my site?
Your website consists of approximately 100 pages although many
pages are dynamic. A dynamic page displays various
content based on user input. We think of it more as page views.
If your site was Metrolist enabled and a viewer looked at every
listing which at this writing is around 9000, that viewer would
have 9000 page views.
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Can I customize my
web site?
Yes, you can customize your web site by adding Links, FAQs, Testimonials
and writing copy for some pages.
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Can I add a flash intro
to my web site?
Yes, you can add a flash intro to your web site for an additional
charge.
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Can I add links
to my site?
Yes, you can easily add a text link to your site in the
Administration Area.
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Site Traffic
Will my web site be
found by search engines?
In your Administration Area you can edit your meta tags and keywords.
This allows your site to be found easily in the search engines
where your site is listed. However, in the past few years, search
engines have changed their listing policies. Many search engines
no longer offer free listings.
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How will people know
to go to my web site?
Once your site is up and running, you will need to advertise
your site. We also highly
recommend putting your web address on your business cards, flyers
and all other advertising.
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How much traffic will
I get at my site?
The amount of traffic you get is a function of how well you market
your web site and so it's completely under your control.
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Do you hook us up
to search engines? How many?
If you request it, we list you in the top 10 free search engines.
Please be advised that the majority of search engines are no
longer free. If you wish to be highly listed in Yahoo! you may
need to pay Yahoo!.
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Can I be at the top
of the search engines?
Yes, most search engines will place you at the top of a search
if you are the highest bidder for that keyword. All you have
to do is to sign up with services like Overture.com and Google.com
and decide what key words you wish to target and how much you
would like to bid.
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If I can't get any
traffic to my site, is it worth it to have a website?
Yes, there are numerous reasons to have a web site. Your customers
expect you to have a website. Most of your competitors
have a web site. If you do not have a website you might lose
credibility in the minds of your customers. A website can save
you time because your prospects can go to your website to view
listings.
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Site Hosting & Reliability Questions
Can I buy your web
site and host it with my current ISP?
Your RE Agent Link' site includes RE Agent Link' proprietary products. These
products can only run on RE Agent Link' servers. In addition, we are
constantly improving our products. As a result you cannot host
your RE Agent Link' site with another provider.
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How reliable are your
web sites?
Our web sites are very reliable. We
continuously monitor our web sites and automatically alert our
staff should any site go down for any reason.
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Domain/Email Questions
Do I get my own domain
name? Do I get a custom email address?
Yes, you can register a new domain name or transfer an existing
one. If you register a new domain name, there is a domain registration
fee. You also get a custom email address e.g. yourname@yourdomain.com.
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Why do I have to pay
extra for a domain name?
You do not have to pay extra for a domain name if you already
have it registered. However, if we are registering a domain for
you, there is a domain registration fee that is independent of
the web site hosting fee. Domain registration is required to
ensure legal ownership and usage of the domain name.
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Who owns my domain
name?
You own your domain name as long as you continue to pay your
domain registration fees. Should you not pay your domain registration
fees, your domain will lapse and someone else may register the
domain name.
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How do I register
a domain name?
Simply ask your RE Agent Link' representative to register a domain for
you.
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Is there any benefit
to using more than one domain name? What costs are
involved?
There may be benefits to using multiple domain names. Some companies
use multiple domains to market their services to different groups
of people or in different geographical areas.
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I already own a domain
name. Can I use it?
Yes, you may transfer your domain to RE Agent Link at no charge. You
will continue to pay domain registration fees to your domain
registrar.
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How many e-mails do
I get with the web site?
You get up to twenty-five email boxes.
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Can I pop my email
into my favorite software like Outlook or Eudora?
Yes, this is included.
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Can I access email
through a web interface?
Yes, we provide this at no additional charge.
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Can I forward my email
to my aol/hotmail/msn email address?
Yes, you can forward your email to any address you want.
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Listing Questions
How many listings
can I add to my web site?
You can add as many listings as you want. You must request the
private listing module.
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How many pictures
can I have on a listing?
You can have as many pictures as you would like on a listing.
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Can I add virtual
tours?
Yes, you can add links to virtual tours easily to your listings.
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Can I email a listing
link to other agents or clients?
Yes, you can email a listing link from your Administration Area.
You must request the Send Listing module.
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Questions about RE Agent Link
Why should I choose
RE Agent Link?
RE Agent Link is one of the most experienced web site providers
in the real estate industry. RE Agent Link has been building
web sites since 1995. We are here for the long haul, and are
constantly improving our products. Your RE Agent Link web site
is the result of years of research and innovation.
You may also edit your web site 24/7.
Upon purchasing a web site, you are assigned
a personal account manager who ensures the smooth launch
of your web site. RE Agent Link also provides you with
onsite training that helps you maximize the use of your
web site.
To prevent downtime, RE Agent Link uses an inside
and outside monitoring service that informs us should
our web sites go down for any reason. If you have an
emergency and call us after regular working hours, your
call is forwarded to our emergency support staff.
When you buy a RE Agent Link web site,
you are purchasing a product that has withstood the test
of time. You take advantage of our learning curve in
developing dozens of real estate industry web sites.
Purchase a RE Agent Link web site today and we will empower
you to tap into the power of the Internet, helping you
save time and make money!
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How long has RE Agent Link
been in business?
RE Agent Link has been in business since March 1995. We are one
of the state's leading providers of web sites for real estate
and mortgage professionals. RE Agent Link is a well-run, well-managed
profitable company with over 100 clients.
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How reliable is your
service?
Over the past 3 years, our servers have performed with over 99%
uptime. RE Agent Link maintains automated monitoring systems
for constant surveillance of its network and computer systems
to maximize the uptime and performance of our clients' web sites.
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Do you offer customer
support?
Yes, we're available for questions and
technical support issues with your web site. Support representatives
are able to answer and return phone calls and email questions
from 8AM to 5PM MST, Monday through Friday.
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Site Purchasing Questions
Do I have to sign
a long-term contract?
You may signup on a monthly or annual hosting plan. On the monthly
hosting plan you can cancel at any time with a 30-day notice.
On the annual plan you are required to enter into a one-year
agreement.
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How do I pay for my
web site?
You can pay using a credit card or you may mail a check.
We accept Visa, Mastercard, American Express and Discover. If
you sign up for the monthly hosting plan you must use a credit
card.
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What if I am not happy
with the website?
We offer a 30-day money-back guarantee. We will refund the setup
and monthly fees that you have paid on your website.
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Do you offer any
discounts if I buy more than one website?
We offer a $50 discount on the setup fee
of additional websites.
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Do you pay referral
fees if I refer a client?
We pay a $50 referral fee for every client that you refer.
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